REFUND POLICY
We do not issue refunds unless there are extenuating circumstances for which we feel a refund is merited. These may be things like great dissatisfaction with a model’s performance in a private or pay chat. In cases like these we will issue refunds in the form of site credit or cash on a case by case basis. Things such as other complaints the model has received or other customer comments will be taken into consideration. If any dissatisfaction arises as a result of a customers experience with an independent model who uses the Orgasacam site software to host a video chat, a refund will be issued in the form of site credit that can be used with other performers. The amount of the compensation depends on the specific situation and is determined by the administration of the site.
You must place your complaint with the Orgasacam support team. Amounts spent on related services such as ‘Recorded shows’ – are not refundable.
Please send your complaint message to the Orgasacam support team using the contact form as follows: Contact Form
The Orgasacam support team take all customer complaints very seriously and will investigate all reports as soon as possible.
Orgasacam Management Team